Voice AI

Aiera voice agents for Arvind Textiles. Live telephony runs on the Aiera voice runtime once the key is configured; the simulator below shows the exact flow.

Aiera voice key pending

Concurrency

10,000 calls

Burst capacity

Latency

400 ms-12%

Speech-to-speech

Languages

3

English, Hindi, Gujarati

Containment

82%+6%

Resolved without human

Agent roster

  • Aiera Connect

    Omnichannel ingestion across voice, WhatsApp, portals and CRM

    4,073 calls85%Live

  • Aiera Converse

    Natural multilingual dialogue with objection handling

    2,240 calls90%Training

  • Aiera Sense

    Sentiment, intent and buying-signal detection per call

    3,711 calls67%Live

  • Aiera Context

    Product, pricing and policy grounding for every answer

    828 calls72%Training

  • Aiera Predict

    Scoring, forecasting and next-best-action

    723 calls69%Live

  • Aiera Engage

    Follow-ups, nurtures and campaign orchestration

    812 calls93%Live

  • Aiera Dash

    Live operating dashboards for every function

    1,492 calls69%Live

  • Aiera Brain

    Continuous learning from outcomes and coaching

    2,683 calls64%Live

Live call simulator

Demo of the production flow

    Guardrails

    • Buyer NDA
    • Certification claims (GOTS/BCI)
    • Export documentation accuracy