Coaching studio

Aiera scores every human and AI conversation, then turns the gaps into weekly drills for the floor.

8 reps monitored

Team quality score

78+6

Rolling 4 weeks

Calls reviewed

1145

100% coverage, no sampling

Objection win rate

64%+11%

After drill rollout

Ramp time

18 days-9 days

New joiner to target

Rep scorecards

Sorted by quality score

Rep	Calls	Score	Talk ratio	Objection win	Conversion	Coach on
Priya Joshi	165	89	42%	48%	19%	Capex
Priya Rao	160	86	40%	44%	16%	Opex per KL
Sanjay Joshi	190	86	48%	80%	8%	Footprint
Arjun Patel	70	80	52%	58%	16%	Capex
Sneha Joshi	145	75	56%	56%	21%	Reference sites
Karthik Khan	170	72	62%	88%	10%	Opex per KL
Rohit Gupta	80	70	60%	54%	26%	Pollution-board timeline
Imran Nair	165	69	60%	84%	29%	Footprint

Team average adherence

Lowest adherence is proof-point usage — the drill below targets it directly.

Auto-generated from lost conversations

Drill 1: Pricing response
89 impact
Conversations mentioning "capex" convert 37% lower unless the agent responds with a proof point in the first 40 seconds.
Practice set: 212 calls analysed this month
Drill 2: Trust response
78 impact
Conversations mentioning "opex per kl" convert 18% lower unless the agent responds with a proof point in the first 40 seconds.
Practice set: 313 calls analysed this month
Drill 3: Product fit response
67 impact
Conversations mentioning "footprint" convert 23% lower unless the agent responds with a proof point in the first 40 seconds.
Practice set: 288 calls analysed this month
Drill 4: Speed response
93 impact
Conversations mentioning "pollution-board timeline" convert 35% lower unless the agent responds with a proof point in the first 40 seconds.
Practice set: 170 calls analysed this month

Clipped for the playbook

Aiera Support · Tender clarification
Rohit Kulkarni from Gujarat asked about ETP — tender clarification. Agent handled opex per kl and captured requirement details.
Score 52 · Gujarati
Aiera Voice · Opex per KL
Rahul Gupta from Tamil Nadu asked about ETP — opex per kl. Agent handled opex per kl and captured requirement details.
Score 54 · English
Aiera Support · Opex per KL
Neha Menon from Maharashtra asked about STP — opex per kl. Agent handled capex and captured requirement details.
Score 46 · Tamil
Aiera Followup · AMC renewal
Pooja Patel from Tamil Nadu asked about Membrane upgrade — amc renewal. Agent handled reference sites and captured requirement details.
Score 54 · Gujarati
Aiera Voice · Tender clarification
Rahul Gupta from Tamil Nadu asked about ETP — tender clarification. Agent handled pollution-board timeline and captured requirement details.
Score 46 · English