Growth pilot

Take AMC renewals from 88% to 95% and shorten tender response time to under 24 hours.

30-day pilot · Aiera agents

Enquiries / month

384+18%

All channels

Qualified

128+26%

Scored above 70

Meetings / visits

54+21%

Booked by Aiera

Won

18+14%

Closed this quarter

Growth funnel

Conversation-led demand

  • Tender & enquiry signals2,400
  • Qualified enquiries384
  • Feasibility studies196
  • Proposals submitted128
  • Shortlisted54
  • Projects won18

Pilot forecast

Indexed wins, next 6 months

  • M182
  • M2137
  • M3154
  • M4144
  • M5187
  • M6215

Growth plays

StagePlayMotionChannelBaseline → targetOwnerStatus
AttractZLD compliance deadline always-on adsOutboundTender portals22%73%Rahul KhanQueued
AttractOpex-lite rental model always-on adsInboundWhatsApp15%63%Vikram PatelTesting
CaptureInstant Voice pickupReferralWhatsApp21%45%Pooja ReddyQueued
CaptureInstant WhatsApp pickupPartner-ledTender portals21%70%Imran PatelQueued
QualifyPlant head qualification scriptInboundTender portals30%63%Arjun NairQueued
QualifyEHS consultant qualification scriptReferralVoice30%75%Vivek MenonQueued
ConvertCapex objection playbookInboundConsultants14%54%Vivek KhanTesting
ConvertOpex per KL objection playbookOutboundVoice26%51%Priya ReddyQueued
RetainTreatment lifecycle nurtureOutboundTender portals31%68%Anita GuptaLive
RetainServices lifecycle nurtureInboundConsultants38%67%Meera ReddyTesting

Compounding loops

  • Conversation → insight → script

    Nightly batch

    Every call is scored, objections are clustered and the winning rebuttal ships back into the Arvind Envisol agent script weekly.

  • Insight → campaign

    Weekly review

    Rising demand signals in Gujarat auto-generate creative briefs and budget shifts in the marketing studio.

  • Lead → nurture → revisit

    Event-driven

    Unconverted enquiries enter a 4-touch multilingual nurture and re-enter the pipeline on intent.

  • Outcome → model

    Fortnightly

    Won/lost labels retrain scoring so budget follows the segments that actually close.

Unit economics

Today vs pilot

  • Tender response time

    50 hrs19 hrs

  • AMC renewal rate

    88%93%

  • Service ticket first response

    6 hrs3 min

  • Reference-site retrieval

    manual, 1 dayinstant, cited

4-week sprint

  1. Instrument

    Week 1

    Numbers, WhatsApp and CRM wired; 3 product sets grounded.

  2. Capture

    Week 2

    Inbound answered 24×7 in top two languages with live handoff.

  3. Qualify

    Week 3

    Scoring live, objection library published, coaching cards to the floor.

  4. Compound

    Week 4

    Outbound nurtures, campaign feedback loop and exec dashboard handover.

Impact simulator

Drag to model conversion uplift

At +25% conversion uplift, Arvind Envisol closes 23 deals versus 18 today.

Guardrails applied: Pollution-board norms, Tender confidentiality.