Pipeline & CRM

Aiera writes into the pipeline in real time — stage, owner, value and the human handoff queue.

Open pipeline

₹228.31 cr+11%

Excludes closed

Won (30d)

₹46.02 cr+9%

8 deals

Win rate

17%+3%

Conversation-sourced

Handoff queue

0

Waiting on humans

Value by stage

  • Enquiry₹86.48 cr
  • Feasibility₹40.96 cr
  • Tender₹63.80 cr
  • Negotiation₹37.07 cr
  • Won₹46.02 cr
  • Lost₹30.77 cr

CRM sync

  • Lead createdSynced
  • Call summary attachedSynced
  • Score + next actionSynced
  • Owner assignedSynced
  • Task scheduledSynced

Human handoff queue

Escalated by Aiera with full context

  • Queue clear — agents contained every call.

Stage board

Enquiry

15

  • Rahul Gupta · ETP
  • Fatima Menon · AMC
  • Divya Gupta · Rental plants

Feasibility

7

  • Pooja Patel · Membrane upgrade
  • Karthik Iyer · Energy optimisation
  • Sanjay Desai · ZLD plants

Tender

7

  • Sneha Rao · O&M contracts
  • Neha Gupta · O&M contracts
  • Neha Shah · STP

Negotiation

7

  • Rohit Kulkarni · ETP
  • Arjun Menon · O&M contracts
  • Divya Joshi · Energy optimisation

Won

8

  • Sneha Shah · ETP
  • Rahul Joshi · Membrane upgrade
  • Karthik Iyer · Membrane upgrade

Lost

4

  • Priya Khan · STP
  • Karthik Nair · ZLD plants
  • Vivek Reddy · AMC