Pipeline & CRM

Aiera writes into the pipeline in real time — stage, owner, value and the human handoff queue.

Open pipeline

₹12.0 L+11%

Excludes closed

Won (30d)

₹2.0 L+9%

7 deals

Win rate

15%+3%

Conversation-sourced

Handoff queue

0

Waiting on humans

Value by stage

  • Browsing₹5.0 L
  • Cart₹4.0 L
  • Order placed₹2.0 L
  • Exchange₹1.0 L
  • Repeat₹2.0 L
  • Churned₹0

CRM sync

  • Lead createdSynced
  • Call summary attachedSynced
  • Score + next actionSynced
  • Owner assignedSynced
  • Task scheduledSynced

Human handoff queue

Escalated by Aiera with full context

  • Queue clear — agents contained every call.

Stage board

Browsing

12

  • Sneha Gupta · Denim
  • Priya Kulkarni · Denim
  • Neha Khan · Polo tees

Cart

11

  • Fatima Reddy · Denim
  • Pooja Khan · Chinos
  • Rohit Desai · Belts

Order placed

9

  • Priya Khan · Sneakers
  • Vikram Patel · Belts
  • Divya Joshi · Sneakers

Exchange

5

  • Rohit Shah · Knitwear
  • Arjun Reddy · Denim
  • Vikram Kulkarni · Denim

Repeat

7

  • Rohit Reddy · Sneakers
  • Sanjay Gupta · Knitwear
  • Karthik Gupta · Knitwear

Churned

4

  • Vikram Reddy · Denim
  • Priya Reddy · Denim
  • Meera Rao · Dresses