Call analysis
Every conversation transcribed, scored and mined for intent, objections and next best action.
Calls analysed
Rolling 30 days
Avg duration
All languages
Positive sentiment
Aiera Sense
Quality score
Coaching baseline
Recent calls
Transcript — Divya Rao
Aiera Followup · Brochure sent
- CustomerHi, I saw your Aavishkaar — can you tell me more?
- AgentAbsolutely. I can walk you through Aavishkaar for Pune. What matters most to you?
- CustomerMainly price per sq ft.
- AgentUnderstood. Here's how we handle price per sq ft, and I can share details on WhatsApp right away.
- CustomerThat works, please send it across.
Summary
Divya Rao from Pune asked about Aavishkaar — resale potential. Agent handled price per sq ft and captured requirement details.
Next best action
Loop in senior sales
Objection frequency
Across analysed calls
- Price per sq ft6
- Possession timeline8
- Loan approval7
- Location distance13
- Comparing competitor6
Coaching cues
Auto-generated for the sales floor
Price per sq ft drives 17% of drop-offs
Conversations mentioning "price per sq ft" convert 31% lower unless the agent responds with a proof point in the first 40 seconds.
83 calls analysed this month
Possession timeline drives 32% of drop-offs
Conversations mentioning "possession timeline" convert 20% lower unless the agent responds with a proof point in the first 40 seconds.
94 calls analysed this month
Loan approval drives 29% of drop-offs
Conversations mentioning "loan approval" convert 33% lower unless the agent responds with a proof point in the first 40 seconds.
129 calls analysed this month
Location distance drives 33% of drop-offs
Conversations mentioning "location distance" convert 23% lower unless the agent responds with a proof point in the first 40 seconds.
191 calls analysed this month