Voice AI

Aiera voice agents for Arvind SmartSpaces. Live telephony runs on the Aiera voice runtime once the key is configured; the simulator below shows the exact flow.

Aiera voice key pending

Concurrency

10,000 calls

Burst capacity

Latency

400 ms-12%

Speech-to-speech

Languages

5

English, Hindi, Gujarati, Kannada, Marathi

Containment

82%+6%

Resolved without human

Agent roster

  • Aiera Connect

    Omnichannel ingestion across voice, WhatsApp, portals and CRM

    1,062 calls70%Live

  • Aiera Converse

    Natural multilingual dialogue with objection handling

    608 calls69%Draft

  • Aiera Sense

    Sentiment, intent and buying-signal detection per call

    4,054 calls88%Live

  • Aiera Context

    Product, pricing and policy grounding for every answer

    454 calls84%Live

  • Aiera Predict

    Scoring, forecasting and next-best-action

    918 calls73%Live

  • Aiera Engage

    Follow-ups, nurtures and campaign orchestration

    1,938 calls72%Live

  • Aiera Dash

    Live operating dashboards for every function

    252 calls84%Draft

  • Aiera Brain

    Continuous learning from outcomes and coaching

    2,515 calls74%Training

Live call simulator

Demo of the production flow

    Guardrails

    • RERA disclosure
    • No price commitment on call
    • DND scrubbing
    • Call recording consent