Growth pilot
Lift site-visit-to-booking conversion by 20% while cutting cost per qualified enquiry by a third.
Enquiries / month
All channels
Qualified
Scored above 70
Meetings / visits
Booked by Aiera
Won
Closed this quarter
Growth funnel
Conversation-led demand
- Ad reach18,40,000
- Enquiries9,240
- Contactable6,120
- Qualified2,380
- Site visits1,186
- Bookings135
Pilot forecast
Indexed wins, next 6 months
- M1132
- M299
- M3125
- M4222
- M5228
- M6205
Growth plays
| Stage | Play | Motion | Channel | Baseline → target | Owner | Status |
|---|---|---|---|---|---|---|
| Attract | Plotted living launch always-on ads | Partner-led | Voice | 25% → 78% | Imran Shah | Testing |
| Attract | NRI investment window always-on ads | Referral | Voice | 18% → 55% | Divya Patel | Testing |
| Capture | Instant Voice pickup | Reactivation | Portal leads | 30% → 66% | Sneha Patel | Queued |
| Capture | Instant WhatsApp pickup | Outbound | Voice | 23% → 75% | Rohit Reddy | Queued |
| Qualify | First-home buyer qualification script | Outbound | Portal leads | 26% → 48% | Vivek Rao | Queued |
| Qualify | Investor qualification script | Referral | 14% → 56% | Imran Rao | Queued | |
| Convert | Price per sq ft objection playbook | Partner-led | Voice | 21% → 49% | Vikram Kulkarni | Queued |
| Convert | Possession timeline objection playbook | Inbound | 29% → 73% | Priya Rao | Live | |
| Retain | Plotted development lifecycle nurture | Inbound | Voice | 17% → 54% | Pooja Iyer | Live |
| Retain | Villas & row houses lifecycle nurture | Outbound | Walk-in | 32% → 75% | Rahul Kulkarni | Testing |
Compounding loops
Conversation → insight → script
Nightly batchEvery call is scored, objections are clustered and the winning rebuttal ships back into the Arvind SmartSpaces agent script weekly.
Insight → campaign
Weekly reviewRising demand signals in Ahmedabad auto-generate creative briefs and budget shifts in the marketing studio.
Lead → nurture → revisit
Event-drivenUnconverted enquiries enter a 3-touch multilingual nurture and re-enter the pipeline on intent.
Outcome → model
FortnightlyWon/lost labels retrain scoring so budget follows the segments that actually close.
Unit economics
Today vs pilot
Cost per qualified enquiry
₹1,680₹1,140
First response time
4 hrs 20 min22 sec
Coverage
10×6 sales desk24×7, 5 languages
Visit no-show rate
38%24%
4-week sprint
Instrument
Week 1Numbers, WhatsApp and CRM wired; 3 product sets grounded.
Capture
Week 2Inbound answered 24×7 in top two languages with live handoff.
Qualify
Week 3Scoring live, objection library published, coaching cards to the floor.
Compound
Week 4Outbound nurtures, campaign feedback loop and exec dashboard handover.
Impact simulator
Drag to model conversion uplift
At +25% conversion uplift, Arvind SmartSpaces closes 169 deals versus 135 today.
Guardrails applied: RERA disclosure, No price commitment on call.