Coaching studio

Aiera scores every human and AI conversation, then turns the gaps into weekly drills for the floor.

8 reps monitored

Team quality score

79+6

Rolling 4 weeks

Calls reviewed

1040

100% coverage, no sampling

Objection win rate

63%+11%

After drill rollout

Ramp time

18 days-9 days

New joiner to target

Rep scorecards

Sorted by quality score

RepCallsScoreTalk ratioObjection winConversionCoach on
Anita Kulkarni1209446%86%28%Loan approval
Fatima Nair1658942%48%19%Price per sq ft
Rahul Khan1108842%78%22%Comparing competitor
Sanjay Joshi957758%40%27%Loan approval
Vivek Khan1957354%72%15%Possession timeline
Karthik Kulkarni1157340%44%21%Location distance
Rahul Rao1407254%52%18%Price per sq ft
Anita Khan1006464%82%12%Possession timeline

Skill matrix

Team average adherence

  • Discovery depth72%
  • Objection handling64%
  • Proof points used58%
  • Next step booked81%
  • Compliance script91%

Lowest adherence is proof-point usage — the drill below targets it directly.

This week's drills

Auto-generated from lost conversations

  • Drill 1: Trust response

    83 impact

    Conversations mentioning "price per sq ft" convert 31% lower unless the agent responds with a proof point in the first 40 seconds.

    Practice set: 83 calls analysed this month

  • Drill 2: Product fit response

    61 impact

    Conversations mentioning "possession timeline" convert 20% lower unless the agent responds with a proof point in the first 40 seconds.

    Practice set: 94 calls analysed this month

  • Drill 3: Speed response

    94 impact

    Conversations mentioning "loan approval" convert 33% lower unless the agent responds with a proof point in the first 40 seconds.

    Practice set: 129 calls analysed this month

  • Drill 4: Trust response

    89 impact

    Conversations mentioning "location distance" convert 23% lower unless the agent responds with a proof point in the first 40 seconds.

    Practice set: 191 calls analysed this month

Best-in-class moments

Clipped for the playbook

  • Aiera Followup · Possession date

    Rohit Nair from Ahmedabad asked about Highgrove Row — possession date. Agent handled location distance and captured requirement details.

    Score 59 · Hindi

  • Aiera Followup · Price per sq yd

    Rohit Nair from Ahmedabad asked about Highgrove Row — price per sq yd. Agent handled location distance and captured requirement details.

    Score 96 · Hindi

  • Aiera Followup · Possession date

    Sanjay Iyer from Ahmedabad asked about Uplands Phase 3 — possession date. Agent handled loan approval and captured requirement details.

    Score 58 · Kannada

  • Aiera Followup · Resale potential

    Anita Nair from Ahmedabad asked about Arvind Skylands — resale potential. Agent handled possession timeline and captured requirement details.

    Score 86 · Marathi

  • Aiera Voice · Resale potential

    Pooja Kulkarni from Pune asked about Arvind Skylands — resale potential. Agent handled location distance and captured requirement details.

    Score 67 · Kannada