Insights
What the market is telling you, ranked by revenue impact and backed by conversation evidence.
Impact curve
Top insights ranked
Theme mix
- Pricing2
- Process1
- Speed1
Sentiment × intent heatmap
Where conversations go well — and where they stall
| Line capacity | QA rejection | Costing | PO status | Fabric availability | Shipment booking | |
|---|---|---|---|---|---|---|
| Negative | 2 | 0 | 2 | 2 | 1 | 1 |
| Positive | 1 | 1 | 1 | 0 | 2 | 1 |
| Neutral | 1 | 3 | 2 | 3 | 0 | 1 |
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Costing drives 31% of drop-offs
Conversations mentioning "costing" convert 38% lower unless the agent responds with a proof point in the first 40 seconds.
Impact
90
Fabric availability drives 34% of drop-offs
Conversations mentioning "fabric availability" convert 32% lower unless the agent responds with a proof point in the first 40 seconds.
Impact
75
Quality rejection drives 12% of drop-offs
Conversations mentioning "quality rejection" convert 25% lower unless the agent responds with a proof point in the first 40 seconds.
Impact
63
Delivery slippage drives 36% of drop-offs
Conversations mentioning "delivery slippage" convert 36% lower unless the agent responds with a proof point in the first 40 seconds.
Impact
59
Intent mix
Language mix
- English38%
- Hindi40%
- Amharic23%
Recommended plays
- Delay early-warning agent
- Vendor follow-up autopilot
- QA escalation triage
- Line-capacity booking assistant
- Buyer status broadcast agent
- Costing enquiry responder